Lioncor Developments Limited (“Lioncor”, “us”, “our” or “we”) is a development management firm, acting on behalf of its affiliates (“Owners” and each an “Owner”), which operates www.lioncor.ie and its developments’ websites. The purpose of this Data Protection Notice is to explain how we, acting as a controller, gather and use your personal data. Lioncor is committed to protecting your privacy in accordance with applicable laws and regulations, including the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018.
In your engagement with Lioncor, we may process personal data about you including in connection with the following:
Interest in our properties – Lioncor may process your personal data in order to progress your interest or purchase of a property or to understand the type of property that you may be interested in. This information is gathered from your interactions with us including by email, phone, letter and our websites and through our direct involvement with you or through our property agents, solicitors and other agents.
Customer service enquiries - Lioncor may process your personal data when you submit a ‘Customer Service Enquiry’ through one of our websites or make similar enquiries in order to enable us to address your enquiry which may concern, amongst other things, maintenance and appliance requests or other queries about your home.
Marketing – Where permitted by applicable law, Lioncor may send you information about a development that we think you may be interested in including information about viewing opportunities, completion of a development’s phase and other marketing material.
Regulatory and legal obligations - To meet regulatory and legal obligations, we collect some of your personal data, verify it and keep it up to date through regular checks. We may also gather information about you from third parties to help us meet our regulatory and legal obligations.
Purchase – Where you purchase a home, Lioncor may process your personal data in order to progress and complete the purchase and also to manage warranty and other obligations to you under the contract for sale or other agreement. Where applicable, we may also process your personal data in connection with your participation in the Help to Buy scheme or other government schemes.
Market analytics and Research – Lioncor may also process your personal data for analytics and research purposes in order to better understand the market and interest in developments.
The provision of certain of your personal data is a statutory requirement and/or a requirement necessary for the performance of your relationship with us or with an Owner. If you do not provide the information needed, or help us keep it up to date, then it may not be possible to continue the relationship with us or an Owner (as the case may be).
The following is a list of the types of personal data we gather:
Where you provide us with information about others (e.g. partner, spouse) it is your responsibility to provide them with a copy of this Data Protection Notice.
To process your personal data lawfully, Lioncor relies on one or more of the following legal bases:
Where you disclose special categories of personal data to us, (i.e. data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying an individual, data concerning health or data concerning your sex life or sexual orientation), we will only process such where we can rely on one or more of the following legal bases:
We do not hold your personal data for longer than is necessary for the purposes for which we obtained it and thus it is generally held for the duration of your engagement with us and for a period of time after that as is necessary to comply with legal and regulatory obligations under applicable law and, if relevant, to deal with any complaint or dispute that might arise in connection with such.
We may share your personal data with:
Lioncor takes appropriate security measures as required by applicable law to ensure your personal data is protected and secure. We use a variety of technical and organisation security measures including computer safeguards, limitation of access, secure storage and office security to protect the personal data we hold from misuse, loss or unauthorised access.
Lioncor generally does not transfer your personal data outside of the European Economic Area (EEA). However, if and to the extent that we do, Lioncor will ensure that appropriate measures are in place to comply with our obligations under applicable law governing such transfers, which may include entering into standard contractual clauses, undertaking a transfer impact assessment and implementing any required supplementary measures. If you have any queries related to transfers of personal data outside EEA, please contact us at firstname.lastname@example.org
If you wish to exercise your data subject rights, you may send a request to Lioncor per contact details below and we will address your request within the statutory deadline.
Your personal data rights, subject to certain restrictions, are listed below:
If you have a complaint about the use of your personal data, please let us know as soon as possible. If you wish to make a complaint you may do so in person, by telephone, in writing and by email. Please be assured that all complaints received will be fully investigated. We ask that you supply as much information as possible to help our staff resolve your complaint quickly. You can also make a complaint to the Data Protection Commission in Ireland at www.dataprotection.ie.
If you have any queries regarding this notice please contact our Data Protection Representative at email@example.com or in writing to the Data Protection Representative, Lioncor Developments Ltd, First Floor, Floor, Block E, Iveagh Court, Harcourt Road, Dublin 2, D02 YT22 Tel : +353 1 518 0900
This Privacy statement was last updated in September 2022